Digital Mirana

We want you to love every gift from Digital Mirana. If something isn't right, we're here to help.

Please report any issue within 7 days of delivery with photos or an unboxing video.

Customised & personalised products

Because these are made specially for you, they can be replaced or refunded only if:

the product arrived damaged or broken,
there is a printing defect (smudged, faded or misaligned print), or
you received the wrong product or wrong design.

We cannot accept returns for personalised products because of a change of mind, or because of spelling mistakes or design choices you approved at the time of ordering.

Non-customised products

Products without personalisation can be returned within 7 days of delivery if they are unused, unwashed and in their original packaging.

How to request a return

Contact us on WhatsApp or email admin@digitalmirana.com with your order number.
Share clear photos of the product and packaging.
Our team will review your request within 48 hours and arrange a pickup or replacement.

Refunds

Approved refunds are processed within 5–7 working days to the original payment method.
For Cash on Delivery orders, refunds are made by bank transfer or UPI.
Shipping charges are non-refundable unless the error was ours.

Cancellations

Orders can be cancelled free of charge before production starts. Once printing has begun, personalised orders cannot be cancelled.

Need help?